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Urbaez
Level 7

FoundStone 6.8 - Status Scan change to Engine Paused automatically

Saludos,

I am running an scan and the Status change to Engine paused without the Engine Service been stoped, when I restart the scan engien in the Configuration Manager (FCM), the web  portal enable the Resume button, but less minute after the Status change again to Engine Paused.

estoy teniendo problemas con el FoundStone 6.8.

Estoy corriendo un Scan en una DMZ y de repente el Status  del Scan cambia a Engine Paused automaticamente.

todos los servicios estan corriendo, pero si reinicio los servicios el Status vuelve a Running sin embargo es solo por pocos minutos ya que cambia nuevamente al estado Engine Paused.

en el knowledge base solo consegui verificar como, Global Admin, si el Engine esta pausado pero las opciones de Resume y Manage aparecen desabilitadas.

Corporate KnowledgeBase ID: KB60760

mas adelante les envio el log

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1 Reply
cgrim
Level 13

Re: FoundStone 6.8 - Status Scan change to Engine Paused automatically

Hi Urbaez,

I'm sorry you've not had a reply to this yet.  I see that you have posted a few questions that really need to have a service requests opened to address them.

For contact details:
- Go to: http://www.mcafee.com/us/about/contact/index.html
- Non-US customers - select your country from the list of Worldwide Offices.


Alternatively:
Log in to the ServicePortal at: https://mysupport.mcafee.com:
- If you are a registered user, type your User Id and Password and click OK.
- If you are not a registered user, click New User and complete the required fields. Your password and login instructions will be emailed to you.

-Cathy

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