We have sometimes a problem with our daily scans.
We use only a FS1000 with version 7.0.4.
They end in error when we look in the scan status and if I try to re-activate it, they end in error.
We must reboot the FS1000 to resolv the problem.
Anyone having the same problem and have a solution?
Please open a Service Request and include the daily log files. Support needs to view the logs to determine what the problem might be.
Logs are located on the scan engine here:
For what i've seen in the error log file, the error is "Failed to load FASL Engine" but to be sure I'll wait to see the problem again and do a service request with the log file.
Thanks and have a good day
Are you on the latest patch level? 7.0.4 or 6.8.8? The 4th quarter patches are due to come out later this week, and it might also solve the issue for you.
I noticed this couple of times whenever the root drive of the appliance does not have sufficent space. I normally delete the temp files which normally gets accumulated in C:\USR\Temp (in terms of GBs) and redo the scan.