☰
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
911S5
911S5
Level 7
Report Inappropriate Content
Message 1 of 7
‎09-27-2019 10:41 PM

---

---

0 Kudos
Reply
6 Replies
Highlighted
Peacekeeper
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 7
‎09-28-2019 01:24 PM

Re: FALSE POSITIVE - Legitimate software detected as malware

How long since you got back the analysis id number if greater than 5 days ask and I can pass this onto the malware support area for immediate review

Reply
911S5
911S5
Level 7
Report Inappropriate Content
Message 3 of 7
‎09-28-2019 03:09 PM

---

---

0 Kudos
Reply
911S5
911S5
Level 7
Report Inappropriate Content
Message 4 of 7
‎09-28-2019 03:10 PM

---

---

0 Kudos
Reply
Peacekeeper
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 5 of 7
‎09-28-2019 11:46 PM

Re: FALSE POSITIVE - Legitimate software detected as malware

Sent off should get an answer  1-2 days

0 Kudos
Reply
911S5
911S5
Level 7
Report Inappropriate Content
Message 6 of 7
‎09-30-2019 07:00 AM

---

----

0 Kudos
Reply
Peacekeeper
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 7 of 7
‎09-30-2019 01:15 PM

Re: FALSE POSITIVE - Legitimate software detected as malware

Is this over 5 days? The area I send these to expect the files to be past that that way they get prioritized

0 Kudos
Reply

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community


Corporate Headquarters
2821 Mission College Blvd.
Santa Clara, CA 95054 USA

Consumer Support   |   Enterprise Support   |   McAfee.com

Legal   |   Privacy   |   Copyright © 2019 McAfee, LLC