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ivyleaguer
Level 7

unistalling mcafee antivirus plus and virtual technician

Hi I have decided to go with avast, as I was getting too much adware and viruses with mcafee. how do I safely uninstall all compenents including the virtual techncian? I tried running a search but could not find this information, if this has been discussed before please provide a link. Also, is it recommended using the control panel add and remove programs? And how would I cancel my subscription?

thanks

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4 Replies
exbrit
Level 21

Re: unistalling mcafee antivirus plus and virtual technician

Hi

Simply go to Control Panel/Programs/Uninstall a Program  (Add or Remove Programs in XP) and find the McAfee items there and uninstall in the normal manner.

If you have a paid subscription you might want to go to your account page too and turn off auto-renewal http://home.mcafee.com/root/MyAccount.aspx .

Then run the MCPR cleanup tool listed under Useful Links at the top of this page.

Reboot and you should be all clear.

With any antivirus/firewall software you should always carry some extra anti-malware tools (see '3rd Party Tools' about halfway down THIS page) and be careful where you surf, what you download and keep Windows always totally up to date.

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ivyleaguer
Level 7

Re: unistalling mcafee antivirus plus and virtual technician

thanks however, I get an error page when I choose removal under the useful links.

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Mohan
Level 7

Re: unistalling mcafee antivirus plus and virtual technician

Hi ,

Please click the below link and run the McAfee removal tool to remove the products.

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe.

If you have problem go to service.mcafee.com and look for  TS100507 which contains this link.

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exbrit
Level 21

Re: unistalling mcafee antivirus plus and virtual technician

ivyleaguer wrote:

thanks however, I get an error page when I choose removal under the useful links.

Mohan has given you the link, sorry I took so long...it must have been a temporary website glitch as it;s working now.

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