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bsbrat
Level 7

spyware?

trying to figure out computer wont let me acess internet or anything  keep getting messages fromrealtime spyware driving me crazy my entire life and work is on this computer . What can i do to get this off ofmy computer. I have Mcafee antivirus plus 2011

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2 Replies
ConorD62
Level 12

Re: spyware?

Hi,

Please do the following:

1.    Please  open Internet Explorer and click Tools -> Internet options.

2.    Please  click on Connections tab.

3.    Click LAN Settings… and a window named LAN Settings will open.

4.    Please  uncheck all options and click on Ok.

5.    Please  close Internet Explorer window.

Then, Start > Run (or search for Vista/7) > MsConfig > Start up, See if you can find anything weird or unusual there.

Thanks.

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jaymfe
Level 12

Re: spyware?

Hibsbrat,

Pleaserun McAfee stinger on your computer in safe mode and follow the step as guidedby ConorD62. Restart the computer and manually update McAfee and run a fullscan. It may fix the issue on your computer.

Howto use stinger:

http://www.mcafee.com/us/downloads/free-tools/how-to-use-stinger.aspx

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