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swifterX
Level 7

sent file to avert but no dat file recieved?!

hi i sent my file in a zip with password protected as infected and i sent saying its not a virus and blah blah blah, but i didnt get a dat file back! i was wondering if you know why? this is what the message said...

AVERT Labs - Beaverton
Current Scan Engine Version:5300.2777
Current DAT Version:5720.0000
Thank you for your submission.

Analysis ID: 5481249

File Name Findings Detection Type Extra
--------------------|------------------------------|----------------------------|------------|-----
drgunz.exe |inconclusive | | |no

inconclusive [drgunz.exe]

Upon analysis the file submitted does not appear to contain one of the 200,000 known
threats in the AutoImmune database. The file may contain a new threat, or no code
capable of being infected. Your submission is being forwarded to an Avert Labs
Researcher for further analysis. You will be contacted by AVERT through e-mail with
the results of that analysis.
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4 Replies
swifterX
Level 7

RE: sent file to avert but no dat file recieved?!

no one helping me?! T_T please!!
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exbrit
Level 21

RE: sent file to avert but no dat file recieved?!

It's been forwarded for further analysis, as it states, which takes time. You could reply to that email keeping the header intact asking for clarification.
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swifterX
Level 7

RE: sent file to avert but no dat file recieved?!

does that mean they will send me another email and i just have to wait?
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exbrit
Level 21

RE: sent file to avert but no dat file recieved?!

Yes. Or it will just suddenly be covered by a regular update. As I said, replying to that email might get a response.
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