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Level 7

out of date

my virtual technician says my virus scan 13.3 build 13.3127 is out of date. How do I update it? I don't think VT is doing it?
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Level 16

RE: out of date

Sorry for the delayed response,
Are you still facing the same issue; if so please confirm the following;

What is the computer’s operating system?
How is your computer connected to internet (Dsl, Wireless)?
Do you have any other antivirus software installed on the computer?
Did you make any recent changes for the computer?
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