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rashidjafar
Level 8

mswsock.dll - Trojan Detected which resulted in Real time scanning disabled + Internet Connection Disabled

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Hi Friends,

                    My system recently affected with a trogan virus "Generic.dx!zug" on file mswsock.dll

My system configuration :-

Toshiba Qosmio X-500

Windows 7 Ultimate

Mcafee total Protection 2011 - fully updated 14-june-2011

6GB Ram

1.5TB HDD

The symptoms was when i restarted my laptop after installing many update softwares.

Suddenly Mcafee Virus alert kept Pop-ing on my main screen.

I clicked restart now to remove the trogan.

But after Restart it kept on poping the same message again and again.

I had restarted almost 10 times.

Virus_mswsock_dll.jpg

Then when i tried manually remove the file mswsock.dll from safe mode,Following happened :-

1. Mcafee Real time scanning got disabled. I am not able to 'on' Real time scanning there after.its automatically Changing to "off" condition

2. Unable to connect to internet. Chrome and IE

3. When i did a full scan, in between this Virus message poped, Thus my scan got stuck there.

4. I was unsuccessful to remove the file because its in use and need authorization from microsft Trusted installer and some craps.....

Please help me to avoid this Virus.

I may upload the virus alert dialog.

If you need any more information please let me know.

Thank you

Regards

Rashid Bin Jafer

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1 Solution

Accepted Solutions
rashidjafar
Level 8

Re: mswsock.dll - Trojan Detected which resulted in Real time scanning disabled + Internet Connection Disabled

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Atlast i found a way to get out of this trouble..!!!!

I would like to share this here :-

Procedures

==========

Check and repair Winsock corruption


Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.

Click Run as administrator.

Type: netsh winsock reset, and then press the ENTER key.

Type: Exit and press ENTER.

Restart the computer.

Reset the TCP/IP protocol


Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.

Click Run as administrator.

Type: netsh int ip reset, and then press ENTER.

Type: Exit and press ENTER.

Restart the computer.

After this i found my Mcafee had detedcted and Quarantined two Viruses.

1. mswsock2.dll

2. mswsock.sys

There after my all problem got solved.

I had also Scanned my C:\Windows\SysWOW64 [Folder]. No Viruses found

With Regards,

Rashid Bin Jafer

Message was edited by: rashidjafar on 6/15/11 1:11:37 AM CDT
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2 Replies
rashidjafar
Level 8

Re: mswsock.dll - Trojan Detected which resulted in Real time scanning disabled + Internet Connection Disabled

Jump to solution

Atlast i found a way to get out of this trouble..!!!!

I would like to share this here :-

Procedures

==========

Check and repair Winsock corruption


Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.

Click Run as administrator.

Type: netsh winsock reset, and then press the ENTER key.

Type: Exit and press ENTER.

Restart the computer.

Reset the TCP/IP protocol


Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.

Click Run as administrator.

Type: netsh int ip reset, and then press ENTER.

Type: Exit and press ENTER.

Restart the computer.

After this i found my Mcafee had detedcted and Quarantined two Viruses.

1. mswsock2.dll

2. mswsock.sys

There after my all problem got solved.

I had also Scanned my C:\Windows\SysWOW64 [Folder]. No Viruses found

With Regards,

Rashid Bin Jafer

Message was edited by: rashidjafar on 6/15/11 1:11:37 AM CDT
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jaymfe
Level 12

Re: mswsock.dll - Trojan Detected which resulted in Real time scanning disabled + Internet Connection Disabled

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Great job!