I have just restarted my PC to update my Mcafee (18/21/11), and now when I try to run a virus scan it shows the message 'mcafee vsos run scan options undefined' above the options in bold print. If I try to start a scan it shows an error message and wants me to go back to the main menu. I just now checked again, and my settings are getting messed up. Real-time scanning just turned off, along with the spywear checking and my firewall is about to go down. Please help!
I have a Dell Inspiron, it is Windows_7. The browsers I use are Internet explorer (newest) and Google Chrome (newest). Please help!
Message looks like
_VSOs:*_RUN_SCAN_OPTIONS undefined I assume.
Never seen this but try the following
1. Download and run Mcafee Virtual technician and norte the session number
2. If that does not fix it I would uninstall via
reboot and run
REinstall from your account.
3. Contact chat via the tech support link in useful links tab above.Tell them the session id number from 1 above
I will also ask the techs when I call in to our mod call tomorrow