Showing results for 
Search instead for 
Did you mean: 
Level 7

mcafee vsos run scan options undefined

Hi guys,

I have just restarted my PC to update my Mcafee (18/21/11), and now when I try to run a virus scan it shows the message 'mcafee vsos run scan options undefined' above the options in bold print. If I try to start a scan it shows an error message and wants me to go back to the main menu. I just now checked again, and my settings are getting messed up. Real-time scanning just turned off, along with the spywear checking and my firewall is about to go down. Please help!

I have a Dell Inspiron, it is Windows_7. The browsers I use are Internet explorer (newest) and Google Chrome (newest). Please help!

0 Kudos
1 Reply
Level 20

Re: mcafee vsos run scan options undefined

Message looks like

_VSOs:*_RUN_SCAN_OPTIONS undefined I assume.

Never seen this but try the following

1. Download and run Mcafee Virtual technician and norte the session number

2. If that does not fix it I would uninstall via

reboot and run

REinstall from your account.

3. Contact chat via the tech support link in useful links tab above.Tell them the session id number from 1 above

I will also ask the techs when I call in to our mod call tomorrow

0 Kudos