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Re: mcafee scan crashes when there is 1.13TB of data

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minimal resources?

you must have a fancy new box. mine is 2004 era and is lowest on the benchbark scale.

Reliable Contributor Peacekeeper
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Message 32 of 39

Re: mcafee scan crashes when there is 1.13TB of data

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No minimal resources on adds 4hrs to my scanning time. I was asking if you checked again if it is off for your scanning settings.

Re: mcafee scan crashes when there is 1.13TB of data

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I saw no such settings when I started the scan. I see no such settings (anymore) when I use Navigation. to browse through what looks like appropriate places it might be in.

features, scan your pc

features, real-time scanning

features, scheduled scanning (off)

general settings and alerts

I did not see a checkbox for this when I started the customscan that I remember. I only saw 1 checkbox, and that was for zip files.

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Message 34 of 39

Re: mcafee scan crashes when there is 1.13TB of data

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Custom scan Go to Run a scan option and "Customise your scan" and it is at the bottom

Scheduled scan and schedule a scan same option there.

For full scan no such option

Re: mcafee scan crashes when there is 1.13TB of data

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crash details:

Mcafee VirusScan On-Demand Scan

szAppName:mcods.exe szAppVer:15.0.262.0 szModName:MVScan.dll szModVer:15.0.270.0 offset:0003cc69

C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00\mcods.exe.mdmp

C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00\appcompat.txt

Wed 07/04/2012 23:22:14.46|C:\|>dir C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00\mcods.exe.mdmp

Volume in drive C is wd 2000

Volume Serial Number is 783C-0FA9

Directory of C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00

07/05/2012  10:55 AM           104,387 mcods.exe.mdmp

               1 File(s)        104,387 bytes

               0 Dir(s)  1,128,148,508,672 bytes free

Thu 07/05/2012 12:34:40.75|C:\|>dir C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00\appcompat.txt

Volume in drive C is wd 2000

Volume Serial Number is 783C-0FA9

Directory of C:\DOCUME~1\JIMMIC~1\LOCALS~1\Temp\WERaf2b.dir00

07/05/2012  10:56 AM            47,666 appcompat.txt

               1 File(s)         47,666 bytes

               0 Dir(s)  1,128,148,508,672 bytes free

this info alone MAY help someone at McA debug the IF you have a .map file you can maybe nail down which function it's in based on the offset.

Reliable Contributor Peacekeeper
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Message 36 of 39

Re: mcafee scan crashes when there is 1.13TB of data

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Try running this file

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

It resets a few things. Also if above does not help clean your temp and internet temp fles.

Re: mcafee scan crashes when there is 1.13TB of data

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I am going to do this after I repartition my computer.

Re: mcafee scan crashes when there is 1.13TB of data

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it's worse now, I have more data, and it still crashes. I have 34GB of virrual memory though, but still a 32-bit cpu and OS so apps can't address more than 4GiB of RAM (minus the 512MiB for the video card).

in a nutshell,

if you have big data, BUY  A 64-bit BOX WITH LOTS OF RAM.

this may fix the problem.

however, maybe there is a problem in mcods.exe the realtime scanner which dies only on certain files of mine. I would be curious to know which those are.

it crashed again on the 13th. I started on the 10th at about 2am.

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Message 39 of 39

Re: mcafee scan crashes when there is 1.13TB of data

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Mate this going on too long pinging the new admin to step  up and see if he sees anything

You using Chrome?  These errors seen in part also here

https://community.mcafee.com/thread/45868?start=0&tstart=0

Message was edited by: Peacekeeper on 14/07/12 7:38:03 PM