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jti/suspect.19661213945bcd2153a <-- what is this

I have no idea what this is and if removing it is good

 

Mcafee good from bell

4 Replies
McAfee Employee vivs
McAfee Employee
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Message 2 of 5

Re: jti/suspect.19661213945bcd2153a <-- what is this

Hello,

Thanks for your post.

It seems that you are using ENSATP and that has been detected from there.

It could be a false positive.

Better i would suggest you to please open a service request with Technical Support Team and they will check and provide you an answer.

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Re: jti/suspect.19661213945bcd2153a <-- what is this

how do i open a tech support request and false positives - did it remove something it shouldnt have?

 

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McAfee Employee vivs
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Message 4 of 5

Re: jti/suspect.19661213945bcd2153a <-- what is this

Hello,

Please go to the below link

https://support.mcafee.com/webcenter/portal/supportportal/pages_home 

Consumer Support

Consumer Support Website: https://service.mcafee.com >
Tel: 1-866-622-3911


Once the call gets disconnected please give your details and ask for ENSATP or ENS point product and they will transfer your call to the queue.

 

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If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a solution" if this reply resolves your query!

 

Reliable Contributor Peacekeeper
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Message 5 of 5

Re: jti/suspect.19661213945bcd2153a <-- what is this

For future false detections you can also follow

How to submit virus samples and false positives to McAfee

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