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GWE
Level 7

how can I mark an item as trusted

I have some files in the quarentined folder I want to mark as trusted.  How do I do this?  When ever I hit restore it again quarentine/delete before I can exclude the file from future scans.

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exbrit
Level 21

Re: how can I mark an item as trusted

Moved this to VirusScan as a more appropriate spot for it.

You can only exclude items from the manual or scheduled scans but not the real-time scanner, yet.  That's a feature we have been asking to be reintroduced.  

Only items labelled as 'Possibly Unwanted Programs' (PUP's) can be trusted at the moment..

For now your only recourse is to submit a sample to the labs for analysis and hopeful exclusion from detection, read here:  https://community.mcafee.com/thread/2016

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