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nupnag
Level 7

have mcafee virusScan Plus 2009 cd but computer cant find it

I have the mcafee virusScan plus 2009 and iv tried to load it into my computer i see the cd simble come up on the screen but that's it

when i go into my start and search for it, it cant be found i can hear it spining around but on joy..

What am i doing that i should be doing

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6 Replies
Dinz
Level 16

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

Hi,

Click start - my computer and check whether you see the red M icon for the auto install ?

Could you please specify what type of internet connection you use ?

Regards,

Dinesh K

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nupnag
Level 7

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

im thinking it mite be that iv got AVG (the free one) on my computer but i was told never remove it untill iv got the new one inplace could that be my prob

i cheeked the start/computer and there was no red M in there

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Dinz
Level 16

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

Ok,

Now to check in the alternate perspective , try to put in some other cd  into the drive and check whether its detectable.

Also try to put in the mcafee cd in a different computer and check the status , by which we would be able to determine whether its a defect with the cd or the drive ??

Regards,

Dinesh K

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nupnag
Level 7

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

ok iv tryed it in my pc in work and it works so it must be my laptop that is not letting it work any thughs on what i could next....

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nupnag
Level 7

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

sorry 4got to add that cd and dvd's work in my lap-top but not the mcafee cd ??? cheeked my cd drivers and they where up to date ???

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nupnag
Level 7

Re: have mcafee virusScan Plus 2009 cd but computer cant find it

i use meteor plug in..

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