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Former Member
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download

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when i dowload a file .exe  the security analyse detect a virus and delete the file

how may i stop that?

 

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Former Member
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Re: download

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no file in quarantine

but a find a old version of webadvisor  and i delete all file in folder manually

and that working , now i can download all file...

thank all

 

 

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Madhan Community Manager
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Re: download

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Hello @Former Member 

Could you please be more specific about the issue?. Is it getting blocked by McAfee Anti-Virus or WebAdvisor?

What is the name of the file that gets marked as virus when you download?

Regards,
Madhan M

Former Member
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download

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any file  .exe or .zip ,,,,

i dont know which one erase my file after downloading.

i have mcafee internet security

 

Re: download

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Open McAfee and open the gear icon top right. open quarantined items and see if the file is found there.

if  it is it is the Antivirus deleting it I assume. It will also say what was the detection.

Former Member
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Message 5 of 5

Re: download

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no file in quarantine

but a find a old version of webadvisor  and i delete all file in folder manually

and that working , now i can download all file...

thank all

 

 

View solution in original post

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