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dosmodious
Level 7

Windows 8 Weather, Video, Store, and Calendar no longer work!

After the latest update, it seems that many of the apps that came with Windows 8 don't work anymore. I click on the app and as it tries to load, the logo shifts to the upper left of the screen somewhat like this: https://twitter.com/simonwhiteuk/status/262554026825117696/photo/1 I didn't know what else to do, so I start turning off running programs to see what is causing the problem and it turns out that it's McAfee's real time scanning that's causing the problem. So I have to have my computer at risk to use those apps...

What happened during that update, and how can I fix this so I can have a decent virus free computer?

4 Replies
exbrit
Level 21

Re: Windows 8 Weather, Video, Store, and Calendar no longer work!

I'm not seeing that behaviour in mine (Win 8 Pro w/MC x64) but am using McAfee Beta Total Protection which may make a difference as the version is higher than yours I would assume.

It may be the firewall, try opening SecurityCenter and click Web and Email Protection

Click Firewall

Click Restore Defaults

That may help.

If not I would contact Technical Support directly as they are best equipped to troubleshoot it.

They are linked under Useful Links at the top of this page.

Free by phone or online chat.

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dosmodious
Level 7

Re: Windows 8 Weather, Video, Store, and Calendar no longer work!

That's not it... it's not the firewall that's the problem but the real time security. It still had problems when the firewall was down. It works fine when the real time is off. That's what I need to get fixed.

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exbrit
Level 21

Re: Windows 8 Weather, Video, Store, and Calendar no longer work!

Strange I'm not seeing it.  The only thing I can suggest right now is to uninstall everything McAfee via Control Panel > Programs

Run MCPR cleanup then reboot and reinstall from the online account.

That may serve to flag the right dll's for the functions to work properly.  Normally McAfee software would always allow any built-in Windows process.

If that fails to help then best to contact Technical Support directly via the link under Useful Links at the top of this page, it's free of charge by phone or online chat.

.

Message was edited by: Ex_Brit on 23/03/13 10:45:43 EDT AM
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karthiks
Level 12

Re: Windows 8 Weather, Video, Store, and Calendar no longer work!

Dosmodious,

What is the operating system bit ? Is it a 32 bit or 64 bit

Also let me know the versions of McAfee you are using ?

I request you to upload the photo instead of directing to a link. Some mods here post from organization’s network so they don’t have access for some links.

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