cancel
Showing results for 
Search instead for 
Did you mean: 
ganal
Level 7

Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

One month ago I upgrade my notebook Dell to Windows 8, without facing any problem at all. A few days ago I noticed that windows action center was indicating that Virus Protection, Spyware Protection & Firewall Protection were disabled. However, McAfee Internet Security was indicating that there was not a problem and everything worked properly. I ran Virtual Technician several times, but the problem still exists.

A friend advised me to choose, through MS action center, windows defender protection, so not to be anprotected. The resuslt was to enable windows Defender for Virus & Spyware protection. But there is nothing I can do to enable Firewall Protection (either Defender or McAfee). Now, it is not possible to enable again the McAfee Virus & Spyware Protection, through action center, while still unable to enable firewall protection.

Does anyone know the solution to the problem ?

When I ran the Virtual technician, reported as a problem that DAT is not up to date. Since then, reports the same problem, without fixing it. What I have to do for this ?

Many Thanks George

0 Kudos
29 Replies
Peacekeeper
Level 20

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

There is an issue I hear from posts here that the upgrade process doe snot work well. I would suggest you try the uninstall reinstall path namely follow

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

to correctly uninstall Mcafee reboot when asked and ryn

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and reinstall from your account

This should fix the issues up.

That said there is a continuing issue with action centre giving incorrect messages between 2.5 mins and 5 minutes after boot. This issue clears up at 5 minutes after boot. i assumed your issue was not this 1.

If still an issue best to report this to Tech support ie call them and see what they say.

0 Kudos
uwe-dembski
Level 9

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

I have the Same Problem Too. Made a clean install of

Windows 8 pro in december 2012 on a Dell pc. Windows

Security Center allways warns there is no Virus Or

Firewall Protection. Time After Reboot Or Start up PC

Does Not matter. I deactivated Windows Security Center.

Deinstallation and reinstall of mcafee total Protection

Makes no difference.

0 Kudos
Peacekeeper
Level 20

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

When You uninstalled Mcafee did you use teh mcpr tool I mentioned above ie windows deletion of Mcafee followed by mcpr?

I had this after  new install of the beta 3 installs gave action centre errors and mcafee Real time scanning starting issues as well as greyed out firewall errors.

Running MVT the virtual technician available on the tech support page (see useful links tab above) fixed it.

That said if still not chop call support as they need to sort this issue out asap.

on 26/02/13 5:49:26 EST AM
0 Kudos
uwe-dembski
Level 9

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

Yes I firstly used Windows deinstallation of Programms,

Then the mcafee Tool and Finally the preinstallation Tool.

0 Kudos
exbrit
Level 21

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

Then as Tony suggested, contact Technical Support.  It's free by phone or online chat and linked under Useful Links at the top of this page.

0 Kudos
Peacekeeper
Level 20

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

Yes we need to sort out why some installs get this.

0 Kudos
karthiks
Level 12

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

uwe-dembski,

Kindly try the below steps and update me the outcome

Open Command prompt window in Run as Administrator

In the command prompt, type net stop winmgmt then hit enter->type Y for the asked question and keep the window open

Open Run Window and type wbem and hit OK

You can see a folder with the name Repository, right click and rename it to Repository.OLD

Close that window and type net start winmgmt in the command prompt again and hit enter

Restart the computer once and check the Action center status

0 Kudos
exbrit
Level 21

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

uwe-dembski

This may help - How to Open An Elevated Command Prompt In Windows 8.

Note links to other options at the bottom too.

0 Kudos
uwe-dembski
Level 9

Re: Win8 Action Center indicates that Virus, Spyware & Firewall protection are disabled

Yes, that helped.

Thank you very much.

Problem is solved.

Nachricht geändert durch uwe-dembski on 27.02.13 07:26:03 CST
0 Kudos