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Robotgirl
Level 7

Why has my Mcafee antivirus and firewall been renamed or changed?

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I looked in my windows vista security center to check to see if my mcafee firewall and mcafee antivirus plus were running but instead, mcafee antivirus had been renamed or changed to something called "SELECT* FROM WIN32 OPERATING SYSTEMS". And my mcafee firewall has been renamed or changed to something called "vso, mpfp,msad,mqs" How did that happen? Is my pc infected?

And no I have not made any changes to my computer to cause this problem. This problem started happening today. All I did was turn on my pc and I checked to see if mcafee firewall and antivirus was running before logging on to the internet. That's when I noticed that mcafee had been renamed.

Message was edited by: Robotgirl on 8/9/10 2:52:42 PM CDT
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k3tg
Level 14

Re: Why has my Mcafee antivirus and firewall been renamed or changed?

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You could try to run the McAfee Virtual Technician found at the top of this page under Useful Links in the Technical Support area. MVT will scan your computer for any McAfee related issues and will attempt to fix any it may find.

I would suggest you review the information in this document to narrow down what might be the reason for the change. Please run the Stinger scan mentioned in the link. Run a McAfee full scan and make sure you are up to date with Windows.

After following the suggestions in the document if nothing found try running free version of this programhttp://www.malwarebytes.org/mbam.php and see if it finds anything.

Keep us posted

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k3tg
Level 14

Re: Why has my Mcafee antivirus and firewall been renamed or changed?

Jump to solution

You could try to run the McAfee Virtual Technician found at the top of this page under Useful Links in the Technical Support area. MVT will scan your computer for any McAfee related issues and will attempt to fix any it may find.

I would suggest you review the information in this document to narrow down what might be the reason for the change. Please run the Stinger scan mentioned in the link. Run a McAfee full scan and make sure you are up to date with Windows.

After following the suggestions in the document if nothing found try running free version of this programhttp://www.malwarebytes.org/mbam.php and see if it finds anything.

Keep us posted

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