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dh180
Level 7

Why doesn't McAfee STOP the XP Security 2012 virus?

Correct me if I'm wrong, but Isn't stopping a virus before it infects your computer the reason we are all paying for McAfee VirusScan? Maybe McAfee will refund me for their product failure?

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6 Replies
exbrit
Level 21

Re: Why doesn't McAfee STOP the XP Security 2012 virus?

None of the major antivirus software will stop these things because they aren't really viruses.  It's what happens after something is clicked that causes all the mayhem.   McAfee has tools one can use summarized here:  https://community.mcafee.com/docs/DOC-2168    The trouble with those rogue antimalware entities is that in order to detect them your antivirus would have to have its heuristic detection rate cranked so high that it would probably render your computer useless every time it was run.   Hence the specialist tools out there specifically for that purpose.

There is an excellent removal guide here:  http://www.bleepingcomputer.com/virus-removal/remove-xp-security-2012

That all said VirusScan is starting to detect some of the more common ones apparently, or so we've been told.

Message was edited by: Ex_Brit on 23/12/11 11:12:20 EST AM
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Re: Why doesn't McAfee STOP the XP Security 2012 virus?

Hi,

I agree with you on this. But why is it not capable of picking up much more serious infections like rootkit infections? Eg. the sst.b boot infection which infects the mbr.

If the computer's performance will be affected if the detection capability of heuristics is increased, why not release a few tools that will do the job (Like Kaspersky's TDSS killer or AVP Tool.) Bleeping Computer describes removal of most spyware or other similar infections using tools like Malware Bytes' Atimalware, Rkill and ever useful ComboFix. Why does McAfee not have a few tools similar to these. It's really a sorry experience for anyone having to make use of other resources for malware removal when you have protection from one comany.

MM

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newjack
Level 12

Re: Why doesn't McAfee STOP the XP Security 2012 virus?

I agree with that.Not sure why they would not have it.Could be their malware removal service for a fee??

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exbrit
Level 21

Re: Why doesn't McAfee STOP the XP Security 2012 virus?

McAfee is starting to detect rootkits from what they have tolkd us but exactly what I have no idea.

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Re: Why doesn't McAfee STOP the XP Security 2012 virus?

Hello Ex_Brit,

The stinger detects the TDSS if empowered with McAfee's latest DAT. it even says deleted, during the scan. (Dat used by separate download and accesed through cmd)

But once you reboot the computer and check --- Alas, it's still there.

Maybe it's time McAfee thought about a few free virus removal tools besides stinger. (Effective ones, that is)

MM

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exbrit
Level 21

Re: Why doesn't McAfee STOP the XP Security 2012 virus?

Fake Alert Stinger, there are two, although the last time I checked they seemed to have bene merged.   However that BleepingComputer link has the uninstall instructions mfor this infection.  

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