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kennyboy18
Level 7

Why does McAfee full scan sometimes pause itself & need me to "resume" it?

Why does McAfee full scan sometimes pause itself & need me to "resume" it?

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4 Replies
exbrit
Level 21

Re: Why does McAfee full scan sometimes pause itself & need me to "resume" it?

I've never seen that happen.  I've seen it take a long time to scan a zipped or encrypted file but it always resumes by itself.

Run the Virtual Technician to check that everything is OK.  Also make sure your system is totally up to date.

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Moderator
Moderator

Re: Why does McAfee full scan sometimes pause itself & need me to "resume" it?

Hi

Could you please check if PC is set to sleep while running a Scan.

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kennyboy18
Level 7

Re: Why does McAfee full scan sometimes pause itself & need me to "resume" it?

PC is set to "never" sleep while monitor is set to sleep after 15 mins of inactivity. Problem is always after a screen sleep. McAfee Virtual Technician found & fixed 2 problems.

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catdaddy
Level 20

Re: Why does McAfee full scan sometimes pause itself & need me to "resume" it?

Could you kindly provide us a 'Screenshot' of the (Problems found) by MVT? I have to concur with Colleague 'Ex_Brit' that I have never experienced that. I might add that with the Latest Version/Build of 'Virus Scan', it started and completed without any incidence.

In addition, could you provide your most current Version/Build as it will help us to further assist you.

All the Best,

-CD

Cliff
McAfee Volunteer
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