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Why can't I turn off real time scanning

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Whenever I click on this, nothing happens.

4 Replies
Reliable Contributor exbrit
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Message 2 of 5

Re: Why can't I turn off real time scanning

You would have to be logged in as an Administrator to do it.

Clicking that should open a new window where you can turn it off for a specified time.

Run the Virtual Technician to check the software for any problems and fix anything it indicates may be wrong.

Also on that page you'll see a link to Contact Support.   If the above doesn't work, use that to contact Technical Support, it's free.

Re: Why can't I turn off real time scanning

I am running as administrator but I'll try Technical Support I guess

Reliable Contributor exbrit
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Message 4 of 5

Re: Why can't I turn off real time scanning

Thanks.  Good luck.

Reliable Contributor catdaddy
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Message 5 of 5

Re: Why can't I turn off real time scanning

Discussion successfully moved from Community Support to VirusScan

Cliff
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