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Virusscan Plus 2009 Upgrade

Hi,

I have a 3 user licence for Virusscan 2008 which expires 30/10/2008. I installed it from boxed retail package, but subsequently was able to re-install by download when problems arose. I have 1 XP Pro machine and 1 Vista (32 bit) machine running McAfee smoothly at the moment. They both upgraded themselves to v13. I have looked at Amazon and the price of a 3 user Virusscan Plus 2009 UPGRADE disk (retail) is one third of the price of the renewal online option. Can anyone tell me if there are any problems with uninstalling the existing McAfee on both machines and installing from the UPGRADE disk.
What is the difference between a normal retail 3-user licence package and the retail 3-user licence UPGRADE package?
It would be great if the uninstall/install bit was NOT necessary and the new license details could just be installed and then validated online.

Would be grateful for some help,

Cheers,

Helter_Skelter
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3 Replies
exbrit
Level 21

RE: Virusscan Plus 2009 Upgrade

We don't deal with subscription issues here but I would imagine that what you bought would only be good to upgrade an expiring previous version of the product.

Customer Service would be able to tell you exactly. You can use their Chat line, linked in my signature or there is also a phone number in London you can call. It's long distance if you are outside London but it is a free call otherwise. The same link takes you to that.
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McAfee Viruscan 2009 (13) UPGRADE

Hi Ex_Brit,

thanks for your post, using the link to the London office phone number (after your signature) enabled me to get my licence situation sorted.

I am renewing my subscription this year and bypassing all the manual upgrade stuff.

Cheers,

Helter_Skelter
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exbrit
Level 21

RE: McAfee Viruscan 2009 (13) UPGRADE

That's good and glad it's sorted. I'll move this to the solved area.
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