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kiaisme
Level 7

VirusScan Plus 2009

My computer will not load the cd for 2009 virus scan, I have contacted tech support 4 times. When I click to install it doesn't do anything. It comes with a Anti-theft and that loaded fine. Can anyone help please?!
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6 Replies
exbrit
Level 21

RE: VirusScan Plus 2009

What is your operating system and service pack and is it 32 or 64-bit plus is it up to date with Microsoft updates?

How much memory (RAM) and hard drive space do you have?

What other security software do you/did you have onboard?
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kiaisme
Level 7

McAfee Virus Scan Plus 2009

I have Windows XP, I don't know about the bit (how do I tell that?)
I have downloaded Service Pack 3 and have updated everything from microsoft update
I have deleted anything I had for virus, spyware.
I have a firewall but have shut it off and on a few times
I have plenty of memory
Thanks for any help you can give
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exbrit
Level 21

RE: McAfee Virus Scan Plus 2009

See if Vinod's post above helps.
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kiaisme
Level 7

McAfee Virus Scan Plus 2009

That Worked!! Thank you sooooo much. I have worked hours on getting this to load. Maybe this should be shared with McAfee Technical Support as they were unable to help me. If I wasn't so stubborn I would have taken this CD back days ago.
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exbrit
Level 21

RE: McAfee Virus Scan Plus 2009

Glad it helped. Once you've registered online then there will always be an up-to-date online download link available for any future installation, for as long as your subscription lasts.

Moved to the solved area.
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