Ok first time posting here. I installed McAfee Internet Security 2009 yesterday and the McAfee icon is a white M on a black background. It says VirusScan Disabled. When I click to enable it says "Some components of ActiveShield are either missing or might not have been installed properly". "Please reinstall ActiveShield".
How do I reinstall ActiveShield and where from?
Build 9.9.999 Engine Version 5.1.00 Dat Version 4.0.5335 Dat File Created 09/07/2008
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming Don't worry if you can't find any of these as it only means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site not from any CD that you may have.