cancel
Showing results for 
Search instead for 
Did you mean: 
Hera17
Level 7

Virus scan stopping on access scanner

I have a recurring problem. Every time I have my laptop on for a while, I get a message saying that the on access scanner has stopped working. Also every time the problem report claims that this was due to the McAfee virus scan. Sometimes also McAfee Network Agent stops working. Are you aware of any problems relating to this and solutions?
0 Kudos
2 Replies
BalaSGS
Level 7

RE: Virus scan stopping on access scanner

Hi,

Please clarify/ try the following:

1. How old is your computer?
2. Do you have any other security programs installed in the computer?
3. Check for Windows update, make sure its up to date.
4. If required run a check disk and disk defragment and check out the performance
0 Kudos
Hera17
Level 7

RE: Virus scan stopping on access scanner

Hi,
My laptop is one year old. I have all the programmes up to date. I have ran the defrag, check disk etc and nothing comes up. Still having problems. Now sometimes giving me the blue screen and throwing me out altogether. Any ideas?
0 Kudos