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gogs206
Level 7

Virus scan plus - help please

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Hi

I have virus scan plus on windows 8. In the last few weeks it has started constantly telling me there are updates available. When I click check for updates, it then tells me my software is up to date. An hour or so later I will get the same message. Please help, this is driving me up the wall!

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exbrit
Level 21

Re: Virus scan plus - help please

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Try running the Virtual Technician http://mvt.mcafee.com/ to see if it finds and fixes any problems.

Also check your system clock for accuracy both time and timezone-wise.

If that doesn't help, Technical Support is probably your best approach.  It's free by phone or online chat and linked under Useful Links at the top of this page.

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exbrit
Level 21

Re: Virus scan plus - help please

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Try running the Virtual Technician http://mvt.mcafee.com/ to see if it finds and fixes any problems.

Also check your system clock for accuracy both time and timezone-wise.

If that doesn't help, Technical Support is probably your best approach.  It's free by phone or online chat and linked under Useful Links at the top of this page.

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gogs206
Level 7

Re: Virus scan plus - help please

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My system clock is definitely ok. However I will now try Virtual technician. Thanks for the advice

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exbrit
Level 21

Re: Virus scan plus - help please

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OK, good luck.

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gogs206
Level 7

Re: Virus scan plus - help please

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All sorted now. Technical support sorted it out. Turned out it needed a full uninstall / reinstall. Thanks for your help.

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exbrit
Level 21

Re: Virus scan plus - help please

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Glad you are OK.

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