a scadual scan was automatically running and I needed to stop it because of something important I needed to do.
the scan as if stooped because I do not see real disk activity and when looking at the task manager I see that McAfee programs are not active in consumption of CPU.
But the shield show that it is continuing and so when seeing scan details it as if running.
I tried to cancel again stop what ever possible but nothing happens - what to do in order to return back to ideal situation.
I passed over different community posts but did not get the info to solve .
Thank you for your inputs
I am using the updated virus-scan plus + site adviser + firewall.
That's because it has to complete its task in whatever section of the registry it was at and then produce a report and often it takes a long time to do that. In fact at some stages a scan of any type can't be cancelled and that's why sometimes the Cancel button is greyed out.
To make sure your software is OK please run the Virtual Technician: http://mvt.mcafee.com
If any further problems I suggest calling Technical Support, it's free by phone or online chat see the link below.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers