cancel
Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 4

Virus scan failed error while downloading file...

Hi,

I am unable to download any files looks like McAfee is blocking the downloads.  The error I am getting is - "Failed - Virus scan Failed".  Appreciate if somebody could help me resolve this.

Thanks

Vinod.

3 Replies
Highlighted

Re: Virus scan failed error while downloading file...

Hi @vinodm 

Please let us know the name and version of McAfee installed in your computer.

 

Highlighted
Level 7
Report Inappropriate Content
Message 3 of 4

Re: Virus scan failed error while downloading file...

I have the same problem - need to figure out the settings to be able to download simple pdf attachments within chrome from my email.  Also when I have a software update downloading it won't allow some of these updates - primarily adobe. 

I'm running the following:

Total Protection, Version 16.0.  Release Name 16.0 R24

Components:

McAfee SecurityCenter

V. 18.4, build 18.4.139 last updated 3.8.20

Highlighted

Re: Virus scan failed error while downloading file...

McAfee Internet Security version:16.0 release name: 16.0 R24 

McAfee SecurityCenter version:18.4 Build: 18.4.139

McAfee VirusScan version: 23.0 Build:23.0.139

McAfee Anti-spam version: 19.4 Build: 19.4.142

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community