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Level 7

Virus protection malware

I'm new to this community, as I've never had a serious virus before. Anyway I got this virus that kept sending me popups saying that my computer is infected. It send me one at least once every 10 seconds. Anyway I did some research and read a bit about it and every time I try to do one of the things people suggest the malware stops me from doing it. I tried to download the Dat something and it says I dont have any mcafee products, which I do and it is active, so i instead go to my mcafee program and try to update and it says i cannot because i dont have an internet connection. Obviously I do...But that's something I noticed while trying to use other programs. I can surf the web fine, but any program on my computer that tries to use the internet gets cut off. any help would be much appreciated! Thanks!

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