Hi Everyone, can someone please help me figure how I can get my virus scan to run. It says that it is working and that my computer is safe but when I try to run a scan, it says that an unexpected error has occured and can not run at this time. Please help..thanks
Try initially to download and run the MVT program. It might see something wrong.
If it says files are missing and cannot fix post a picture of the warning and the file list of missing files. ( if there are 2 in teh amcore folder this might be a bug in MVt (just warning you)
Second possibility is
Open IE – click on reset in Internet tools advanced and close IE
Click on M shield icon and check for updates
Try to run a scan
Though I would think from past experience that a clean uninstall reinstall would fix this.
reboot and run
and reinstall from your account