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Virus Scan failed while downloading any file through internet

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Hi,

I am facing issues while downloading any file through internet, its giving Virus scan failed error. Please help me to uninstall and reinstall the antivirus software or provide any other alternative to resolve the issue.

Thanks.

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Re: Virus Scan failed while downloading any file through internet

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Hi @Shivani261994 

We are aware of this issue. Please try to delete the web Advisor folder from C: / Program Files/ program files x86/ Program Data. After deleting the files restart your PC and check the status. If issue persists Kindly let us know to proceed further.

 

Regards

Magesh J

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Re: Virus Scan failed while downloading any file through internet

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Thanks a lot. It worked.

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Re: Virus Scan failed while downloading any file through internet

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Product name: McAfee LiveSafe
Version 16.0
Release name 16.0 R27

McAfee security center Build 18.7.132
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Moderator
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Report Inappropriate Content
Message 3 of 4

Re: Virus Scan failed while downloading any file through internet

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Hi @Shivani261994 

We are aware of this issue. Please try to delete the web Advisor folder from C: / Program Files/ program files x86/ Program Data. After deleting the files restart your PC and check the status. If issue persists Kindly let us know to proceed further.

 

Regards

Magesh J

View solution in original post

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Re: Virus Scan failed while downloading any file through internet

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Thanks a lot. It worked.

View solution in original post

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