I can't seem to get a scan past Dc63.exe. I googled it and prevx says it is a polymorphic process. Tech support thought it might be a virus but the virus removal department can't find it. Anybody know where this is and how to get rid of it? I can't only scan 66% until I get a crash and there isn't much detail as to the path name for the file. C\...\Dc63.exe is all I get.
Hello dt2bru ,
Could you please provide some information about the computer ;
Do we have any other security software installed in the machine ?
Do we recveive any spyware pop ups regardless of the Dc63.exe
Restart the computer and keep tapping the F8 key, from advanced options menu select safe mode;
Once you get to the desktop , try scanning again and let me know whether it bypasses the location in safe mode
McAfee Online Community Moderator
My machine has XP on it and with a restart in "safe mode" it still stops at Dc63.exe. There seems to be no other troubles other than a one time trojan horse pop-up alert which McAfee seemed to fix. Until today I did not have any other security software on the machine. I have just loaded on the Prevx in hopes that if they provided a definition they could provide a solution. It actually didn't find the Dc63.exe but it was claiming the adminfix put on by the McAfee virus removal people was maleware.
Um, ok I am even stuck on trying to unzip the file. It claims to be password protected. Neither documentation nor FAQ seem to elude to this part of the process. I tried several old standby pwds without success and asked around for the latest standard passwords. So what's the point?
thanks, clean it is...As the FAQ document indicated the sample file was too big to send to McAfee. The documentation suggested that only the MD5 file needs to be sent. The pref was set to sample and MD5 both, so I assume you have what you need from that application. If I need to do something more, let me know.
On a more simple approach, where is C:\RECYCLER\... ? This is where the Dc63.exe is located. If I catch the scan exactly as it reaches the Dc63.exe, I can do a quick skip, and the next files scanned are in the C:\RECYCLER\ file. If this is the location somehow it seems like a good idea to find the location and delete. Obviously I can't find this location or I would've deleted it before this point. While on the phone with the viruse removal person, he didn't want to go to this location to delete the problem so I must be missing something. Can you direct me to some documentation that could explain what is RECYCLER and how can I get to it or why I can't get to it? In the past my scan also had trouble with a Roxio file, it took time but I eventually found it - deleted it- and continued on my way. The scan continued and I didn't use that file in Roxio anyway as I haven't had any trouble since. Could the solution here be that simple?
C:\RECYCLER\ is the location for files in the Recycle bin on C: drive. Emptying the recycle bin should delete the files.
Could you post the gsusp.zip file that was created but too big to upload here? I'll like to review it. Thanks!