My PC crashed yesterday and we had to reinstall Windows XP Home Edition, SP3. After we got it up and running, we tried to download Virus Scan from the McAfee website and reinstall it, but it would not install. It indicated that the Installation failed, virus scan failed, etc. We also tried to install the Virtual Technician, but that would not install either. Doe anybody have any ideas?
Note: The PC must be working properly because we were able to install the Windows updates, and I downloaded and installed Adobe Acrobat as a test.
Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one.
after doing the said steps, try to reinstall McAfee Again.