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adam31
Level 7

[_VOS:*_RUN_SCAN_OPTIONS undefined]

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Hi i am unable to scan my pc as it comes up as [_VOS:*_RUN_SCAN_OPTIONS undefined] and will not let me scan. I have used McAfee virtual technician with no luck.

I have a sony vaio running windows 7 the main browsers i use are safari and chrome please help.

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exbrit
Level 21

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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Theh maybe your McAfee installation has become corrupted, it happens.

Uninstall McAfee SecurityCenter via Control Panel/Programs/Uninstall a Program

Then run the MCPR removal tool listed under Useful Links at the top of this page.

Then go to your online account and download/install your software.

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hem
Level 15

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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Which version of VSE are you using? Please post the screenshot of the message you are getting.

Message was edited by: hem on 4/9/11 9:40:16 PM IST
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adam31
Level 7

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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Sorry dont know what VSE is ?

But heres the screenshot Mcafee ss1.png

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exbrit
Level 21

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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That's the home product.  Not sure why that strange inscription has been added in what would normally be a blank space.

I do know that McAfee SecurityCenter relies on Internet Explorer for display and functionality, regardless of your choice of default browser, so may I ask is Internet Explorer up to date and set to default settings (important)?   If you have any version of it that is less than the final IE9 (final release RTM version), please uninstall via Control Panel (or sometimes it may be listed in Installed Updates in Windows Update) and then install IE9 from Microsoft's website.

Also if you have run any registry cleaners lately, is there an undo feature?

.



Message was edited by: Ex_Brit on 04/09/11 12:37:23 EDT PM
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adam31
Level 7

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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Hi ive tried that but it hasnt changed anything.

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exbrit
Level 21

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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Theh maybe your McAfee installation has become corrupted, it happens.

Uninstall McAfee SecurityCenter via Control Panel/Programs/Uninstall a Program

Then run the MCPR removal tool listed under Useful Links at the top of this page.

Then go to your online account and download/install your software.

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adam31
Level 7

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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It works now thank you very much.

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exbrit
Level 21

Re: [_VOS:*_RUN_SCAN_OPTIONS undefined]

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That's good.  Good luck. ;-)

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