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Level 7

Update fail


I apologize if this question is redundant but the ones I found when searching were a little too technical for me; the people posting seemed to have more information than I do.

My problem is simple: in the VirusScan console, the daily update failed last night and this morning when I manually retried. It says: "sk: AutoUpdate / Status: Daily, 5:00 PM / Last Result: The Update Failed / Last Tried: Tuesday, Sep. 22, 2009."

One more problem: I just tried this morning on Wednesday Sep 23 and it failed. Why is that not registered in "Last Run?"

So two questions: 1) how do i update it? 2) is this failed update tied to an inaccurate record of when it was last run?

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Level 20

RE: Update fail

Sorry missed your post, is it still having problems updating?
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