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Unchecking scanning emails

I tried to check "dont scan my emails" so it would free up TB but am unable to view entire screen to check "apply". ...so Im stuck with a "freezing TB" every time I try to access and read emails. Help??

france 44

3 Replies
Reliable Contributor exbrit
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Message 2 of 4

Re: Unchecking scanning emails

You don't give many details.  What operating system is this, service pack if any, what is wrong - no OK or Apply button visible or are they greyed out?

What screen resolution are you using?  (Thinking of the new 12.1 version which requires a minimum 1024 X 768).

Have you tried the Virtual Technician?  http://mvt.mcafee.com/

Re: Unchecking scanning emails

I gave more details to another possible problem solving site, "get satisfaction".  Sorry. Using windows 7, highest resolution possible. Apply button not visible as the page cuts off.Probably an issue with my computer as opposed to a Mcafee issue

Tks anyway.

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Reliable Contributor exbrit
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Message 4 of 4

Re: Unchecking scanning emails

Sorry but I don't see any other post giving more details.  What size screen in your display/monitor?   What screen resoltuion are you using?