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Trouble with deleting McAfee Total Protection

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I'm not sure where exactly I'm supposed to post this type of problem.

I've been having trouble deleting McAfee Total Protection from my laptop. My subscription ended in November 2011. I've sucessfully removed the online backup, but when I try to remove Total Protection I get the error message "Navigation to the webpage was cancelled" and I'm given the option to refresh the page.

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exbrit
Level 21

Re: Trouble with deleting McAfee Total Protection

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By delete do you mean going to Control Panel > Add or Remove Programs (XP) or Programs > Uninstall a Program (Vista or Windows 7)?

If that method fails run the MCPR cleanup tool:  http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe run it and reboot afterwards.

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exbrit
Level 21

Re: Trouble with deleting McAfee Total Protection

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By delete do you mean going to Control Panel > Add or Remove Programs (XP) or Programs > Uninstall a Program (Vista or Windows 7)?

If that method fails run the MCPR cleanup tool:  http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe run it and reboot afterwards.

Re: Trouble with deleting McAfee Total Protection

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I've had this problem for nearly 3 months and you helped me fix it with one reply. Thank you very much, Ex_Brit.

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exbrit
Level 21

Re: Trouble with deleting McAfee Total Protection

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That's great.   Good luck. ;-)

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