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muleshoe
Level 7

Thunderbird and McAfee are not friends

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Since the TB 24 update, the most consistent characteristic is "not responding." When I turn McAfee off, the problem goes away. Can we expect some kind of fix in the near future?

Thanks,

Joe

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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https://community.mcafee.com/message/308811#308811

see my posts

1. Can be worked around by unselecting email attachment scanning in real time scanner settings. When opening the attachment still you are is protected by the scanner.

2. Supposedly issue fixed last update seemed to have been for me though some still have other issues. This seems to happen every TB update. 

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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https://community.mcafee.com/message/308811#308811

see my posts

1. Can be worked around by unselecting email attachment scanning in real time scanner settings. When opening the attachment still you are is protected by the scanner.

2. Supposedly issue fixed last update seemed to have been for me though some still have other issues. This seems to happen every TB update. 

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muleshoe
Level 7

Re: Thunderbird and McAfee are not friends

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Thanks for your help.

Joe

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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Fix added to engine 1687 and above (Mcafee version 12.1 and above)

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hemmo_uk
Level 7

Re: Thunderbird and McAfee are not friends

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Hi,

I'm using the BT's Net Protect Plus (which has McAfee SecurityCenter 12.8, McAfee Anti-Virus and Anti-Spyware 16.8, McAfee Personal Firewall 13.8 etc.) Thunderbird 24.1.1 still grinds to a halt if the scanning of email attachments is enabled.

-jh

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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Will pass this on maybe they ie BT has not applied the patch

hemmo_uk
Level 7

Re: Thunderbird and McAfee are not friends

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Thanks for your help!

-jh

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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What engine version are you on?

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hemmo_uk
Level 7

Re: Thunderbird and McAfee are not friends

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Engine version 1727.0 and the engine creation date is listed as today. And it looks like the updated version is working now.

Thanks for your help!

-jh

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Peacekeeper
Level 20

Re: Thunderbird and McAfee are not friends

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Please monitor it and let me know

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