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dodesp
Level 7

Suspecious Files

How to put suspecious files to trusted one from quarantine

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3 Replies
exbrit
Level 21

Re: Suspecious Files

Moved to VirusScan for better attention.

If VirusScan regards something as suspicious and you know it isn't then follow the guidelines I outlined here:  https://community.mcafee.com/thread/2016

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Dinz
Level 16

Re: Suspecious Files

McAfee Internet Security will automatically quarantine suspicious item,  when they are quarantined they are neutralized and made to a null character and when an update regarding  that files is  made availble in McAfee dat files , McAfee automatically clears that specific file.

Regards,

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Peacekeeper
Level 20

Re: Suspecious Files

SO submit the file to get it cleared

http://vil.nai.com/vil/submit-sample.aspxhttp://vil.nai.com/vil/submit-sample.aspx

When they reply reply back with subject changed to false +ve and detection name. say why you think it is a false detection and wait for their fix.

Yeah what Peter linked to sorry for the duplicate.

Message was edited by: Peacekeeper on 7/06/12 6:45:52 AM
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