cancel
Showing results for 
Search instead for 
Did you mean: 
iceyshore
Level 7

Scanning one file shows up as having scanned two files

Jump to solution

Hello, I've recently noticed that for some of my files when I perform a manual right-click scan, the results say that double the amount of files have been scanned - so if I scan one file, the results says it's scanned two.  This isn't true for all files, and has happened with certain .rars and Word docs.  Some of these files I know have been scanned in the past and counted as 1 file.  The scans don't show anything is wrong, but I just seems odd that this has started happening.  Anyone have any thoughts?  Thanks in advance.

0 Kudos
1 Solution

Accepted Solutions
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution

There may be a hidden file that goes with it.    You'd have to enable hidden files and folders plus maybe enable viewing hidden system files in folder option/View.

0 Kudos
10 Replies
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution

It's only a guess but I would assume the software sees two parts to the file.  Not knowing exactly how it works, just a guess, sorry.

0 Kudos
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution

Moved to VirusScan as a better spot.

0 Kudos
iceyshore
Level 7

Re: Scanning one file shows up as having scanned two files

Jump to solution

Cheers for the reply, I've noticed that a common factor seems to be that only files downloaded from the internet are being seen as two, while files that I've created, e.g. a Word doc, count as one.

0 Kudos
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution

There may be a hidden file that goes with it.    You'd have to enable hidden files and folders plus maybe enable viewing hidden system files in folder option/View.

0 Kudos
iceyshore
Level 7

Re: Scanning one file shows up as having scanned two files

Jump to solution

For some reason I can't view the hidden files even when I tick it?

0 Kudos
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution

What operating system?

0 Kudos
iceyshore
Level 7

Re: Scanning one file shows up as having scanned two files

Jump to solution

Windows 7

0 Kudos
exbrit
Level 21

Re: Scanning one file shows up as having scanned two files

Jump to solution
0 Kudos
iceyshore
Level 7

Re: Scanning one file shows up as having scanned two files

Jump to solution

Ah, yes, cheers for that, I had to unitck 'Hide extensions for known file types' and 'Hide protected operating system files', suddenly the .ini's and db's appeared and other stuf, too.  Although, the 'doubled up' files don't show anything.

Message was edited by: iceyshore on 4/27/13 5:52:52 PM CDT
0 Kudos