Showing results for 
Search instead for 
Did you mean: 
Level 7

Scan won't work

My Virus Scan (15.6) opens but then does nothing. It started doing this after the last Update on 4/03/2013. It has always been extremely slow. Can anyone help?

0 Kudos
2 Replies
Level 12

Re: Scan won't work


Please update me the below details and try the steps suggested below

What is your operating system ? Win XP/ Vista / 7 / 8

Type of Internet connection -  DSL / Cable / Wireless

Try the below steps:

Install and run the McAfee virtual technician  HERE

Check the issue

Update the McAfee manually and check the issue

Post back with screen shots of the errors

0 Kudos
Level 20

Re: Scan won't work

Also re slow if you mean scanning check that you do not have use minimum resources selected.

0 Kudos