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comk
Level 7

Scan lists results but no action

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The last 2 times my virus scan has run it has listed a number of infected files with no fixes and no "view results" so I can quarantine or delete the offending files.  Any suggestions?

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exbrit
Level 21

Re: Scan lists results but no action

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It's possible they were only PUP's so you may want to check the quarantine folders.  As you don't state any details I'll assume you have the latest version.

Double-click the taskbar icon to open SecurityCenter

Click Navigate (top right)

Click Quarantined and Trusted Items (list below)

Click any of the 3 'drawers' to expand and you can see there the items hopefully.

Highlight them for more options.

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exbrit
Level 21

Re: Scan lists results but no action

Jump to solution

It's possible they were only PUP's so you may want to check the quarantine folders.  As you don't state any details I'll assume you have the latest version.

Double-click the taskbar icon to open SecurityCenter

Click Navigate (top right)

Click Quarantined and Trusted Items (list below)

Click any of the 3 'drawers' to expand and you can see there the items hopefully.

Highlight them for more options.

0 Kudos