When I start a scan the it says 1% is finished a 0 elements are scaned. So, I guess basically, it does not even start the scan. Why is this so? How can I run scans again?
Hi, Bea -- I'm not a tech, just a customer. How long did you wait before you gave up on it?
Ever since the last "big" update, I find that it says 1% and 0 items scanned (with "Scanning: Rootkit scan started" below that) for about 7 or 8 minutes, then starts to show the rolling number of items scanned and the percentage starts to go up. I find that the entire full scan takes longer than it used to, as well. -- mrshvd3