No I'm a volunteer here. Very seldom will any McAfee person post here. Re-submit it via email, when they answer, if negatively, reply immediately with the headers intact questioning their findings and ask them to do further investigation.
I was only saying what we've been told, that if an extra.dat is issued it is normally included in the database immediately. I guess whomever told me that was wrong.
It was only the threat center management.
Obviously they have exceptions to their own rules.