I ran a full scan & under “Detected Files” scan report said Trojan 1. I chatted online with a tect & he took control of my PC & ran something. Then he told me to do a full scan again to fix problem. I did & still show same results. The scan report DOES NOT indicate what file, where, etc. How do I remove it?
I would think if McAfee could detect it, then is should be able to tell where it’s at, so I can remove it.
Would really appreciate any help … Thanks!
Before you do anything,
Can you go to Navigation > History and Logs > Threats detected.
Scroll down the list.
You can go to Navigation > (Scroll down) > Quarantined and Trusted Items > Quarantined Items.