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Level 7

Real time scanner turns off

Hi I am running windows 7 from a one year old dell laptop, I keep having the problem of McAfee realtime scanner turning off as I log in. I'm not 100% sure what to do. My computer also will kinda freeze, everything trys to load I can still use my mouse but I can't acess the tool bar. Twice my screen went black, once it went back to normal the other time I had to logoff then back on before it returned to normal.

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Level 12

Re: Real time scanner turns off


Do you have any other security software installed along with McAfee? If yes, please remove them. What is the version of security center and virus scan of McAfee installed on your computer? Did you contact technical support?

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