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bike370
bike370
Level 7
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Message 1 of 4
‎08-19-2012 01:03 PM

Real Time Scan will not turn on

Real Time Scanning is off, I turn it on but it turns itself off in 2 seconds. Any suggestions?

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exbrit
Reliable Contributor exbrit
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Message 2 of 4
‎08-19-2012 01:29 PM

Re: Real Time Scan will not turn on

Not sure if this is the problem here but today it surfaced that a recent update is causing havoc with the software and it's recommended to uninstall, run the cleanup tool, reboot and reinstall.

See the announcement at the top of the main home page:  https://community.mcafee.com/community/home/

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axel
axel
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Message 3 of 4
‎08-19-2012 07:28 PM

Re: Real Time Scan will not turn on

So how do I run the cleanup tool and reboot? It can't be that hard to uninstall.

(Sorry, I have as much technical knowledge as someone who lives under a rock.)

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Peacekeeper
Reliable Contributor Peacekeeper
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Message 4 of 4
‎08-20-2012 01:48 AM

Re: Real Time Scan will not turn on

Uninstall via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

Reinstall from your account


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