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Spulci
Level 9
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Message 71 of 99

Re: Quick Scan Cancelled Itself

Right....it could be a staged roll out - canary release to a restricted number of user base....they will increase the user base in the next few days if no major issues will happen. Well said @kathy-14

Re: Quick Scan Cancelled Itself

Yeah that may be it; anyway I do not run many scans and the full scan does work so no problem waiting. I just hope the firewall and every other feature of the suite is functioning correctly.

kmb62
Level 7
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Message 73 of 99

Re: Quick Scan Cancelled Itself

Well it's now April 30th and my quick scan makes it to 99 percent and then bugs out and says cancelled.

Oh well - and to think my $89.99 renewal just kicked in - Ugh!

Unbelievable.

Reliable Contributor Peacekeeper
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Message 74 of 99

Re: Quick Scan Cancelled Itself

How are your versions as compared to the the ones I posted a few posts above.

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Re: Quick Scan Cancelled Itself

My Quick Scan is now working as of the 31/4/2019

Spulci
Level 9
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Message 76 of 99

Re: Quick Scan Cancelled Itself

Here you are:

Windows 10 1809 17763.437
Total Protection 16.0 R18
Security Center: 17.8.131
Virus Scan 22.3.143
Engine version 3695.0

(not reporting other modules version not related to this issue)
Reliable Contributor Peacekeeper
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Message 77 of 99

Re: Quick Scan Cancelled Itself

Ok same as mine all I can say is the change if done is not reflected in the version number but in the coding . give it another few days and retry as so far several users are reporting success.

Really time for the mods to comment

Re: Quick Scan Cancelled Itself

Looks like mine is working now.  I just did a quick scan and it finished.  Thankfully!  🙂

Re: Quick Scan Cancelled Itself

Thanks, everyone, for your comments and replies.  🙂

Re: Quick Scan Cancelled Itself

Yes, I can confirm Quick Scan appears to be fixed here as well. Glad they got it sorted out!

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