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Moderator sanjay
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Message 11 of 99

Re: Quick Scan Cancelled Itself

@jonnywalker 

The issue would be addressed in 16.0.19 version of Windows Antivirus suite. Shall update the thread as the release date is made available.

Cheers

Sanjay S

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kmb62
Level 7
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Message 12 of 99

Re: Quick Scan Cancelled Itself

Well it is April 8, 2019 and the problem still continues thank you very much! Aggravating!! 

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Moderator GaneshR
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Message 13 of 99

Re: Quick Scan Cancelled Itself

Hi @kmb62 

The issue would be addressed in 16.0.19 version of Windows Antivirus suite. Shall update the thread as the release date is made available.

Regards

Ganesh Raju R

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Message 14 of 99

Re: Quick Scan Cancelled Itself

Thanks.  Is there a way that a message can be given when McAfee knows of a problem.  I get messages for renewal, new items being offered etc. without checking or calling.   But I always have to spend time checking or calling as time allows if something goes amiss and 99.99% of the time it is something McAfee is already aware of.  

Reliable Contributor Peacekeeper
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Message 15 of 99

Re: Quick Scan Cancelled Itself

Usually one finds that an issue is there and Mcafee looking at it only when one reads it here. They also for major issues place a notification on the forum home page or similiar though as far as I remember no emails. At lleast this has never happenned recently and with all the plishing emails one finds better not to get 1 with a link.

Tony

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Message 16 of 99

Re: Quick Scan Cancelled Itself

Thanks for your response.  Also you helped me a lot way back when we had to uninstall an old version to put on a new version of McAfee, in the days before downloading the program  or upgrading online.  I always remember your clear and helpful instructions, saved me a lot of time and angst.  Take care.

Re: Quick Scan Cancelled Itself

This is still occurring.  When will it be fixed?  I cannot believe that McAfee is taking so long to resolve this issue!

Reliable Contributor Peacekeeper
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Message 18 of 99

Re: Quick Scan Cancelled Itself

Latest comment from the mods is soon. Same comment as previous but it is not their fault must be another bug that is more urgent that is holding it ( R19) up.

Moderator sanjay
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Message 19 of 99

Re: Quick Scan Cancelled Itself

Hi All,

As updates/release are usually throttled not all of us would get it on the same day.

Cheers

Sanjay S

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Re: Quick Scan Cancelled Itself

Hi, is there any update to this?

All my machines which are running Mcafee have have this issue for months now.

Because we're now into March, I think should have had the update to fix this problem this by now?

My Mcafee renewal is due soon and I don't want to continue paying for a product which doesn't work as it should.

Thanks for any help.

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