For the past month I'm getting a X within the McAfee M icon upon completion of a McAfee update and installation,with a message to open the Security Center,which indicates my computer is not protected.I click on the Fix button to repair the problem.Some times I am required to run the FIX scan to regain virus protection.The problem I'm having is that I'm continuig to experiencing this X (no protection) after each McAfee update.I would like to find a way to resolve this problem which is very time consuming and annoying.What does it take to talk to a technician.Any suggestions you can offer will be appreciated.If this continues to persist my only alternative is to cancell my subscription because this isn't what I paid for.
Security Center : Version 9.0 Virus Scan : Version 13.0 Build 13.0.232 Dat version 5510.0000 Personal Firewall : Version 10.0 last update 12/18/2007 Operating Sys : XP pro,sp3
am experiencing a similar problem. About a month ago I started finding that on a cold boot OR after an Update that my protection was turned OFF. Not sure what caused this, am going to do a clean install to see if that fixes it,
Let me know if the problem goes away after you do a clean and install.Since I've reported this problem it hasn't happened with recent udates/installations, it's been good for this past week.Thanks for the input and good luck with the reinstall.Have you tried to contact a McAfee customer support technician?
Followed Ex_Brit's instructions for complete removal of all McAfee products. Add/Remove McAfee reboot ran MCPR.exe checked for and removed some residual folders emptyied temp folders defragged reboot Logged into my McAfee account Custom downloaded/installed the parts of McAfee Virusscan Plus that I wanted installed reboot autoupdate worked the next day 2 days later SiteAdvisor upgraded itself to the latest version
All has been working fine, no problems for about 2 weeks, sorted!