cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Wixey yes you should uninstall SSP via Control Panel and yes, it's normal for Adobe installers to disappear once the product is installed.

Message was edited by: Ex_Brit on 16/05/14 1:53:00 EDT PM
Highlighted
Level 9
Report Inappropriate Content
Message 12 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Hi Hayton,

Sorry to bring this up again. Having tried the Properties>Security procedure on this download I get a message saying "You don't have permission to view this object's security properties." It then says something about "taking ownership" of the object to view them - when I try this I get an Access Denied message.

Another odd thing about this download is its size - it's only 1.02MB, whereas the "complete" one was around 70MB.

Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 13 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Hi wixey,

  We're getting deep into the field of Windows 7 security settings and permissions, a field where angels fear to tread and where humans can become completely disorientated.

You're not the only one to encounter this "you-don't-have-permission-you-must-take-ownership" scenario, but some of the suggestions for threading the maze are clearly not universally applicable.

The closest I found to a coherent explanation is in this article -

http://www.blogsdna.com/2159/how-to-take-ownership-grant-permissions-to-access-files-folder-in-windo...

It's just a pity that the author struggles at times with the English language. I almost lost the thread in a couple of places, but by following the steps on the Security properties of a file in Windows 7 it became (mostly) clear. See what you think, anyway.

As for the file you're trying to delete it's only the 1Mb installer for Reader, not Reader itself. There's no icon (favicon) associated with the file, which is strange; the filename is different by one character from the successfully-downloaded file, which may not really be significant.

And yes, you should be able to uninstall Security Scan Plus from within Programs and Features (from Control Panel).

Highlighted
Level 9
Report Inappropriate Content
Message 14 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Hi Hayton,

Thanks for going to all that trouble to find out about this. I (mostly) got what the article was saying, but still haven't had any luck at deleting the incomplete download. I hadn't noticed the difference in file name until you pointed that out... any ideas why it's different?

As long as it's not going to cause problems, I can live with it, especally as it hardly takes up any space.

Uninstalled SSP via the control panel without any problems.

Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 15 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Well, as I see it then you have a choice between wiping the disk and rebuilding everything and spending a week downloading updates ... or just ignoring the undeleteable file and not worrying about it.

<shrug>

Life's too short. If it's not doing anything, leave it. Maybe you'll figure out a way to delete it later.

Highlighted
Level 9
Report Inappropriate Content
Message 16 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Hi Hayton,

I finally managed to delete the installer. After contacting Malwarebytes, they suggested running FileAssassin in Safe Mode, which worked.

Highlighted

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Since you didn’t mark this thread as answered, I assume you are still looking for input. The fact you had to be in Safe Mode should tell you something and I noticed before your system has been exposed to several other things in the past.

Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 18 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Rather than creating an entirely different thread, since we seem to be on (Adobe) products-Downloads. I personally felt it notable to post this article from www.krebsonsecurity.com  as I find his commentary most informative,and spot on in regards to the most recent Security breaches/exploits etc.

This insert is in regards to the "Adobe Shockwave Player". As the article states, if you have it installed it is recommended to (Uninstall). As everyone knows, Adobe Flash Player itself is a Target in itself for vulnerabilities. Hence the monthly/Out of Band Emergency Updates due to the ever increasing attempts to inject "Zero-Day" Vulnerabilities.

Of course the majority of Malware writers, target the most used Programs/Applications in the first place. One only has to look at the most recent (Hacking) of the RSA Convention, and the ever increasing attacks on "Apple Products/Mac. That,s right....What use to be construed to be far more superior to Windows as your choice of OS, is unfortunately being proven to not be the case.

One can make the argument on how effective/or ineffective a Anti-Virus Solution may be. That can be considered a "Double-Edged Sword,if you will. If anyone is even remotely knowledgeable of todays Technology. (No) individual Anti-Virus Solution is/or can be 100%...Period.

I have been a loyal McAfee subscriber for over 11 years now, and even though occasionally it has it,s "Burps". (What Product Doesn,t?) Yet when in comparison to other Products available, I choose to stick with what has year after year, protected me more so than any other I have tried.

I might add in addition, that simply this Forum alone,shows that you indeed have somewhere to go, to report any issues that may arise. Now I digress....The forementioned Article from Brian Krebs can be found HERE

Kindest Regards,

Message was edited by: catdaddy on 5/28/14 1:20:21 PM EDT
Cliff
McAfee Volunteer
Highlighted
Level 9
Report Inappropriate Content
Message 19 of 26

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

Hi catdaddy,

Thank you for the link - I think I've read this (or something similar) before recently, especially regarding what happened to ebay.

I uninstalled Shockwave a few months ago as I'd heard it was potentially dodgy, along with Flash and Java (which I usually keep disabled) - and have run into far fewer threats since, especially after disabling Java.

Highlighted

Re: Problems with downloading Adobe Acrobat XI (11.0.07)

wixey wrote:

Hi catdaddy,

Thank you for the link - I think I've read this (or something similar) before recently, especially regarding what happened to ebay.

I uninstalled Shockwave a few months ago as I'd heard it was potentially dodgy, along with Flash and Java (which I usually keep disabled) - and have run into far fewer threats since, especially after disabling Java.

Hi Both,

     My two cents. You keep the above products disabled. All (Shockwave, Flash Player and Java), are installed on my computers and enabled. Since the article that you mentioned has been written, these products have been updated / upgraded.

     I have begun using Outlook 2007, instead of Outlook Express, largely because of Windows 7 Ultimate 64-Bit operating system, does not have Outlook Express. Outlook 2007 protects one from bad emails by showing who sent them. And when you hover your mouse overtop a link, it tells you, exactly where you are going to, For Example: http://www.tigerdirect.com/indexus.asp? .

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community